this is violence

Tablet is the New iMac

January 25th, 2010 · 12 Comments · Things I Know Nothing About

I’m just going to say what I’m thinking: The Apple tablet is to 2010 what the iMac was to 1998.

It’s not an answer to ultra-portibles or e-books or any of that. It’s an answer to what personal computing should be now.

In a lot of ways, the original Macintosh from 1984 is a better model for the type of paradigm shift I think the tablet will be. But in one critical way I think the iMac is still the logical successor: in 1984 you didn’t need a computer, by 1998, the computer was becoming inextricably tied to society. It wasn’t just something you had at work, or something you noodled on at home, it was becoming a critical part of peoples lives. The iMac, in my mind, represents a branch in the linage of computer evolution, a branch says not just that the notion of computing at home is fundamentally different than computing for work, but that this home version needs a fundamentally different tool.

In 1998, issues of approachability, simplicity of setup, connection to the internet, and the role of the computer in daily life were all at the forefront. Apple solved each of these largely by taking things away from the product rather than adding more. The original iMac had a total of 5 pieces if you include the power cord and phone line, and was advertised as have “no step 3″ in the setup process. Accessibly to hardware, and compatibility to legacy systems were all shed in exchange for simplicity and stability. But the industrial design was maybe the most important aspect of the iMac. It’s design, both technically and aesthetically, worked to fulfill on the idea that a computer could and should be something you engaged with for fun, something that was part of your life; and that this paradigm would require a different set of features than a work computer. In this world, issues of simplicity, clarity, stability and approachability were more important than power, compatibility, or customizability. So much has already been written about the design of the iMac that it seems pointless to add any more, but the importance of the iMac being “friendly” and approachable can’t be overstated. Even that awful puck shaped mouse was important. The “toyness” of the whole package presented a computer that was non-threatening, non-technical, and didn’t need to be figured out, but rather, to be played with.

My feeling is that the tablet is the next evolution of this branch.

In spite of the groundwork laid by the original iMac, computers are one of the last places where we see little differentiation between products designed for professional work and those created for home life. When it comes to listening to music, no one would expect home audio equipment to be the same was what professional audio technicians use. While I can’t imagine a better camera than my DSLR, my mom would get nothing out of it. Her point and shoot if far easier for her to use, and because she can understand it, it makes better pictures for her than my camera ever would. In both cases, we happily exchange power and absolute quality for something we can understand and use easily. But when it comes to computers, even though my mom and I have radically different needs, hers is the same as mine.

Why?

My feeling is, when it comes to feature set for the tablet, what it wont have is as important as what it will have.

Things it wont have:
A built in keyboard.
A visible file system.
A way to add applications outside an app store.
A way to customize the interface.

Things I think it will have:
A dock allowing it to be stood up in either orientation
A USB port
A Mini-display port
A Webcam
Enough processing power to handle new versions of iPhone and iMovie

I agree entirely with John Gruber’s assessment of the tablet:

“And so in answer to my central question, regarding why buy The Tablet if you already have an iPhone and a MacBook, my best guess is that ultimately, The Tablet is something you’ll buy instead of a MacBook.

I say they’re swinging big — redefining the experience of personal computing.”

It’s the home audio system or the point and shoot camera of computers. This is the computer people will buy when they don’t want to buy a computer. In my mind, the tablet’s mantra is: simpler is better than faster, stability is more important than openness, accessibility is more important than compatibility.

And this is all true. For the vast majority of people, the ability to access their RAM is of no consequence. Why does any one other than a programmer need access to the file system? Why does anybody at all need the convoluted system of keyboard shortcuts developed in Photoshop over the last 20 years? Those only exist to support the input systems that were available at the time. Even the concept of application versus website is becoming increasingly arbitrary. A recent conversation I saw on Twitter about whether or not people would pay for the service went on for about an hour before someone pointed out that most of the people in the conversation were working in applications they had paid for. The service and applications that support it had become completely synonymous to everyone.

We know that most people put all their files on their desktop because its the one file system metaphor they get. So much like the iPhone, the file system in the tablet will be gone from the users perspective. Photos and videos get stored in a “gallery” app, media is in “iTunes”, and anything else is accessible from the app that made it in the first place. Not that there will be a ton of documents to manage anyway outside photos and videos, and media. I think the tablet, like the iPhone and like the iMac will take a hard line on making things simple. It will not be a work machine of any sort. Sure, people will make spreadsheet editing apps, and apps to expose or create a file system, but that will be functionality you’ll have to explicitly add. Apple is going to take the stance, and correctly I think, that people who will be upset by the closed nature of the device, both physically and from a software point of view will buy a MacBook instead.

For all the complaints around the limitations, both functionally and technically, of the iPhone when it was launched, the fact remains that it continues to be the pinnacle of taking an incredible amount of functionality, and packaging it in a system that everyone from children to seniors can understand nearly instantly. It’s not the right device for everyone, but it is the right device for most people. And I suspect the tablet will be same thing. I’ll still need my MacBook, as will my designer and programmer friends. When people are at work, they’ll still need a specific type of tool. But for most people, most of the time, this small, closed, simple little device will be the computer they’ve been waiting for. This will be the beginning of the end for everyone having essentially the same computer at work as they do at home, and in less than 10 years, probably less than 5, it will seem stupid that for 30 years people had to use the computing equivalent of a hollywood movie camera when all they wanted to do was make home movies.

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12 Comments so far ↓

  • jiro

    I think everything you said makes sense, but if you’re going off of the iMac, it didn’t come up with a new system of input or utility, it just packaged everything up to make it simpler.

    People say the “tablet” can’t have a keyboard, but if that is true it dramatically changes the paradigm of how people work with computers (which is what you were saying it would do). I’m just not sure how this switch is going to make sense to people. I can see how a switch to a device that works just like another device, but is easy to set up use, is user-friendly, etc, makes sense. This will be different, though. If half of the predictions come true this is a device we haven’t seen or used before.

    Forgetting about the phone part of my iPhone, it is an instant on, always connected device. Any new device from Apple I feel needs to have that.

    I await being wrong.

  • Justin Spohn

    Jiro – Of course, you’re right, the iMac didn’t bring a new interaction model to the table, but thats why I think the Tablet is the iMac for now. In 1998, the challenges were different. At that time just getting people to see the computer as something non-threatening, and something that could be part of their daily lives. In 2010 the challenge is to create something that addresses the needs of a society in which computers are ubiquitous. And in my mind, this is exactly why they need to come to the table with a new interaction model.

    All the models for input we have now are based on 30 year old paradigms that aren’t all relevant any more for a lot of people. In a lot of cases, Im not sure they ever were. Keyboard commands for example, where born out of necessity and limited options, but are totally random and have no metaphor that people can quickly relate to. And learning one doesn’t help you learn any others or move from application to application. In this way, I’d like a system were keyboards are for typing, and I have other options when Im editing photos or watching videos or browsing the web.

  • jiro

    Well, here’s where I piss off the Mac fans. I don’t believe Apple creates interaction paradigm-shifting products. They package stuff together nicely, fit some technologies together well, and with a well thought out interface, but have they taken on a whole new interaction language before? I feel like it has all been refinements and good design.

    Now of course some would say the iPhone can be used as a counter example. There wasn’t anything interface wise that wasn’t seen elsewhere first, though. Apple took it all simplified it, and stuck it together in a great design. I would say this is different, though. Design, interface, interaction, utility, all of these would be different. Even the selling of why people need this device in the first place would be something Apple would have to do (which of course with cell phones or computers isn’t an issue).

  • Jeremy

    Really well done. I especially agree with the mantra being “simpler is better than faster, stability is more important than openness, accessibility is more important than compatibility.” — the iphone proves easily that compatibility really isn’t necessary on a device that is so all-inclusive of most of the daily tasks (and distractions) I use.

    If the iTablet pulls off instilling senses of true/non-fragile portability, continuous and immediate) info availability (like my phone), and accessibility to both tech and non-tech folks, it is going to redefine the target. I think the MacBook Air tried to do that, but really came up short for many of us who see it as an overpriced pretty laptop (*ducking*) that is too much for a home machine and too little for a work machine.

    Thanks for writing this – really clarified for me why I should give a rip ;) , given my ongoing obsession with my phone…

  • Justin Spohn

    Well – I might argue the devil in the details.

    Sure, Apple may not make a lot from scratch, but then, who does? But the act of taking all these things, and creating a thoughtful, considered product is, perhaps sadly, still revolutionary. Nothing on or in the iPhone was necessarily revolutionary, but the total package, and more importantly, the approach, was revolutionary and it resulted in a product that was truly paradigm shifting. But more than technology, Apple seems to have a way of understanding the relationship between culture and technology, and I think that’s where they have consistently brought new ideas to bear. Macintosh, iMac, iPod, iPhone; all these changed peoples relationships with technology.

  • Justin Spohn

    Thanks Jeremy – Interesting point on the Air. I’ve always thought of that as super niche product designed to fill a really specific, but existing need: basically, someone who needs a laptop form factor, but just a really small one. But it’s interesting to think about it as a laptop alternative. In that way, it makes even more clear why the Tablet needs to be (and I would say will be) something going a totally different direction. After all, no one needs another, tinier, less convenient, version of the same old thing (see: netbooks)

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  • Gary

    Nice job calling it, Justin! You are spot-on in your assessment of the thing as a next-generation computer/communication device, though as jiro points out, it’s more the successful combination of technologies in a useful package that make it notable than the capabilities themselves. Now on to your recent post to comment on the lament of delivery.

  • Justin Spohn

    Thanks Gary! I’ll be interested to hear what you think of the other post as they’re sort of sister topics.

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